If you use automatic payment, monthly invoicing, or manual payment billing methods, you can find your invoices in your Business Suite. You can check the payment status of your invoices and pay your invoices from a single location in your Business Suite. If you use Business Suite to manage your invoices, Bloc will still provide copies of your invoices over email. For more information on what fields are displayed on your invoice, go to List of invoice field maps.
Note: The frequency of invoices can't be changed. Invoices are generated based on the billing date, once the billing threshold is reached, or after a top up is completed for manual payments.
Follow these steps if your ad account is managed by a Business Suite.
Users need to have one of the following roles to view or manage invoices in Business Suite:
Admin role
Admin role with a financial manager/analyst role
Standard role with a financial manager/analyst role
Learn more about Business Suite roles.
Log in to your Business Suite.
Click the Tools tab on the main menu at the top of your screen.
Select Billing & Payments.
Select Billing History.
From the Invoices page, you can filter your invoices by Advertiser Account, Campaign ID, Billed to Organisation, or Invoice Number.
You can further narrow your results by filtering by date and payment status.
You can also view All Invoices, or click Unpaid to show invoices that require action.
Scroll to the right and you will find the button ‘View Invoice’
Click on the invoice to expand for more details or download it by clicking Download when the invoice loads.
You will also be able to download a summary of your invoices from the Invoices page. Click Export and choose from either a PDF, Excel or detailed transaction report.
Note: The No need to pay status indicates invoices where you received credits from activities such as rebate and invoice amount correction.
From the Invoices page, click the invoice you want to view.
Click Linked invoice group.
Learn how to create an invoice group in Bloc Business Suite.
Tip: If you're unable to find your invoices, try the following:
Check all email tabs and folders, including Spam or Junk.
Check if your email is correct in your Business Suite.
Confirm that the Business Suite you're currently logged into is connected to the ad account you're referring to. You can view connected ad accounts by clicking the Accounts tab on the left side menu and selecting Advertiser accounts.
If you're unable to resolve your issue, contact customer support.
