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List of features on the Payments History Page

Last updated 12 October 2026

The payments history page contains all of your transactions to provide details on your spending. On this page, you can access information about transactions, download invoices and records, and view your campaign costs.

Payment History

The Payment History tab contains payment activities and other account balance changes for this account.

Transaction fields

Field

Description

Transaction time

The accurate time and date that the payment happened.

Transaction type

The category of activity shown in the transaction record. See the transaction type breakdown table below.

Account

The account IDs associated with the transaction.

Description

A description of the transaction

Invoice

The successful payment invoice. You can click the download icon to download the invoice.

Transaction ID

The numeric ID of the transaction.

Operator

The user who performed the action.

Status

The real-time status of the transaction. See the status values table below.

Amount

The exact transaction amount including tax.


Transaction type breakdown

Category

Transaction type

Description

General — Account-level payment and balance activities.

Add balance

A top-up that increases the account’s cash balance.

General — Account-level payment and balance activities.

Increase balance

A transfer or credit adjustment that increases the account’s available cash or credit balance.

General — Account-level payment and balance activities.

Bill Payment

A payment for a postpaid advertising bill. If the account has cash balance, that balance may be used automatically to pay the bill.

General — Account-level payment and balance activities.

Refund

A refund of account balance, usually returned to the original payment method.

General — Account-level payment and balance activities.

Decrease balance

A transfer or credit adjustment that decreases the account’s available cash or credit balance.

General — Account-level payment and balance activities.

Cancellation

A system-initiated cancellation that adjusts funds in the account.

General — Account-level payment and balance activities.

Chargeback

A dispute raised with the card issuer that reduces the account balance.

General — Account-level payment and balance activities.

Chargeback reverse

A reversed chargeback that returns the disputed funds to the account balance.

General — Account-level payment and balance activities.

Bill payment reversal

An adjustment that reverses a previous bill payment.

General — Account-level payment and balance activities.

Card verification

A temporary verification fee generated by the payment service provider when you add a card for automatic payments or auto recharge.

General — Account-level payment and balance activities.

Card verification refund

The return of the temporary card verification fee.

General — Account-level payment and balance activities.

System reconciliation adjustment

A system accounting adjustment, such as withholding tax, bank transfer fee handling, or small-amount offsets.

Order payments — Budget activities for order-based ads.

Order budget payment

Budget reserved or paid for an order-based ad using cash balance, credit balance, or ad credit.

Order payments — Budget activities for order-based ads.

Increase order budget

Additional budget added to an order-based ad using cash balance, credit balance, or ad credit.

Order payments — Budget activities for order-based ads.

Decrease order budget

A reduction to an order-based ad’s reserved budget. Released budget returns to the original balance source.

Order payments — Budget activities for order-based ads.

Return of remaining order budget

Unspent budget returned to the account after an order-based ad ends or is canceled.

Promotions — Ad credit or coupon activities.

Issued

Ad credit is added to the account, or a coupon is redeemed.

Promotions — Ad credit or coupon activities.

Expired

Ad credit or a coupon expires and is removed from the available balance.


Status values

Status

Description

Success

The payment has been successful. By hovering your cursor on View details below the transaction status, you can check details of the Transaction Breakdown of the successful payment.

Processing

The payment is processing. When you click View details, you will be directed to the check-out desk.

Failed

The payment failed. By hovering your cursor on View details below the transaction status, you can check the exact reason for the failed payment.

Costs

The Costs tab contains cost records for this account, including auction campaign costs and estimated tax.

Cost fields

Field

Description

Transaction time

The date and time the cost record was generated. Auction campaign cost records are refreshed by hour, while estimated tax records are refreshed daily.

Type

The type of cost record. See the type breakdown table below.

Account ID

The ad account ID where the campaign cost or estimated tax occurred.

Campaign

The campaign name and campaign ID associated with the cost record, when available.

Credit cost

The amount deducted from the account’s credit balance for the cost record.

Cash cost

The amount deducted from the account’s cash balance for the cost record.

Ad credit cost

The amount deducted from available ad credits for the cost record.

Total cost

The total amount of cash balance, credit balance, and ad credits used for the cost record.


Type breakdown

Type

Description

Costs - Auction campaign

A daily advertising cost record for a single auction campaign ID. If multiple campaign IDs have costs on the same day, each campaign appears as a separate record.

Costs - Estimated tax

A daily estimated tax record for a single ad account ID. Estimated tax may differ from the final tax amount; refer to the invoice for the final amount.

Next steps

Learn how to access the Payments History page.

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