The payments history page contains all of your transactions to provide details on your spending. On this page, you can access information about transactions, download invoices and records, and view your campaign costs.
The Payment History tab contains payment activities and other account balance changes for this account.
Field | Description |
Transaction time | The accurate time and date that the payment happened. |
Transaction type | The category of activity shown in the transaction record. See the transaction type breakdown table below. |
Account | The account IDs associated with the transaction. |
Description | A description of the transaction |
Invoice | The successful payment invoice. You can click the download icon to download the invoice. |
Transaction ID | The numeric ID of the transaction. |
Operator | The user who performed the action. |
Status | The real-time status of the transaction. See the status values table below. |
Amount | The exact transaction amount including tax. |
Category | Transaction type | Description |
General — Account-level payment and balance activities. | Add balance | A top-up that increases the account’s cash balance. |
General — Account-level payment and balance activities. | Increase balance | A transfer or credit adjustment that increases the account’s available cash or credit balance. |
General — Account-level payment and balance activities. | Bill Payment | A payment for a postpaid advertising bill. If the account has cash balance, that balance may be used automatically to pay the bill. |
General — Account-level payment and balance activities. | Refund | A refund of account balance, usually returned to the original payment method. |
General — Account-level payment and balance activities. | Decrease balance | A transfer or credit adjustment that decreases the account’s available cash or credit balance. |
General — Account-level payment and balance activities. | Cancellation | A system-initiated cancellation that adjusts funds in the account. |
General — Account-level payment and balance activities. | Chargeback | A dispute raised with the card issuer that reduces the account balance. |
General — Account-level payment and balance activities. | Chargeback reverse | A reversed chargeback that returns the disputed funds to the account balance. |
General — Account-level payment and balance activities. | Bill payment reversal | An adjustment that reverses a previous bill payment. |
General — Account-level payment and balance activities. | Card verification | A temporary verification fee generated by the payment service provider when you add a card for automatic payments or auto recharge. |
General — Account-level payment and balance activities. | Card verification refund | The return of the temporary card verification fee. |
General — Account-level payment and balance activities. | System reconciliation adjustment | A system accounting adjustment, such as withholding tax, bank transfer fee handling, or small-amount offsets. |
Order payments — Budget activities for order-based ads. | Order budget payment | Budget reserved or paid for an order-based ad using cash balance, credit balance, or ad credit. |
Order payments — Budget activities for order-based ads. | Increase order budget | Additional budget added to an order-based ad using cash balance, credit balance, or ad credit. |
Order payments — Budget activities for order-based ads. | Decrease order budget | A reduction to an order-based ad’s reserved budget. Released budget returns to the original balance source. |
Order payments — Budget activities for order-based ads. | Return of remaining order budget | Unspent budget returned to the account after an order-based ad ends or is canceled. |
Promotions — Ad credit or coupon activities. | Issued | Ad credit is added to the account, or a coupon is redeemed. |
Promotions — Ad credit or coupon activities. | Expired | Ad credit or a coupon expires and is removed from the available balance. |
Status | Description |
Success | The payment has been successful. By hovering your cursor on View details below the transaction status, you can check details of the Transaction Breakdown of the successful payment. |
Processing | The payment is processing. When you click View details, you will be directed to the check-out desk. |
Failed | The payment failed. By hovering your cursor on View details below the transaction status, you can check the exact reason for the failed payment. |
The Costs tab contains cost records for this account, including auction campaign costs and estimated tax.
Field | Description |
Transaction time | The date and time the cost record was generated. Auction campaign cost records are refreshed by hour, while estimated tax records are refreshed daily. |
Type | The type of cost record. See the type breakdown table below. |
Account ID | The ad account ID where the campaign cost or estimated tax occurred. |
Campaign | The campaign name and campaign ID associated with the cost record, when available. |
Credit cost | The amount deducted from the account’s credit balance for the cost record. |
Cash cost | The amount deducted from the account’s cash balance for the cost record. |
Ad credit cost | The amount deducted from available ad credits for the cost record. |
Total cost | The total amount of cash balance, credit balance, and ad credits used for the cost record. |
Type | Description |
Costs - Auction campaign | A daily advertising cost record for a single auction campaign ID. If multiple campaign IDs have costs on the same day, each campaign appears as a separate record. |
Costs - Estimated tax | A daily estimated tax record for a single ad account ID. Estimated tax may differ from the final tax amount; refer to the invoice for the final amount. |
Learn how to access the Payments History page.