--- title: "Manage Venue & Event Check-Ins campaigns" description: "Last updated October 2026" url: https://help.business.getonbloc.com/en/articles/323-manage-venue-and-event-check-ins-campaigns collection: "Venue & Event Check-Ins" updated: 2026-10-31 language: en --- # Manage Venue & Event Check-Ins campaigns Last updated October 2026 **Before getting started:** Once you have created a Venue & Event Check-In campaign, ad group, and ad, you can manage them through the **Campaign tab** on Bloc Ads Manager. You will be able to: - Perform actions such as **editing, copying,** and **deletion** of certain elements of your Venue & Event Check-In campaign. - View your **account balance** and **notifications** that alert you of any issues. - Find status updates and available actions you can perform on your Venue & Event Check-In campaign on the **Campaign tab.** ### **Editing, copying, duplicating, and deleting** #### **How to edit** Venue & Event Check-In campaigns support editing at the ad group and ad levels. When editing a Venue & Event Check-In ad group, the available options will depend on if the budget has been booked or not. A budget is considered booked if it satisfies both criteria at least 5 minutes before delivery: 1. The account has a sufficient balance. 2. At least one creative has passed ad review and is not currently paused.

Level

Details

Ad group

• If the budget has been booked, then only ad group name can be edited at ad group level. All other ad group elements such as targeting, scheduling, reservation, bidding, and optimisation cannot be edited.

• If the budget has not been booked, then all settings can be edited at ad group level. Changes in targeting, budget, schedule and frequency may affect cost and prediction, and will require the re-submission of the order.

• If the status of an ad group is Closed, Completed, or Deleted, then no parts can be edited at the ad group level.

• Delivery of a Venue & Event Check-In ad group can be terminated, and the unused portion of the allocated/frozen budget will be released within an hour after the termination.

• If there's only one ad delivering in an ad group, then the ad cannot be edited. Otherwise, editing is available.

◦ The edited ad will be re-reviewed upon submission.

• If you want to edit ads:

◦ Create a duplicate and make your desired changes. Then submit for ad review.

◦ If approved, pause the original ad, or the ad group will pause because no approved ads are detected for delivery.

#### **How to delete** Venue & Event Check-In supports deleting at the campaign, ad group, and ad levels.

Level	Status
Campaign	• Before delivery & after delivery: Delete is available. • In delivery: Delete is not available.
Ad group	• Before delivery & after delivery: Delete is available. • In delivery: Delete is not available.
Ad	• Before budget is booked: All ads are deletable. • In Delivery: There must be one ad delivering at all times. If there is only one ad, it cannot be deleted, if there are multiple ads they can be deleted individually, but you will be unable to bulk delete all ads.

#### **How to copy and duplicate** Venue & Event Check-In supports copying and duplicating at the ad group level. While all scenarios are supported, the following will prevent you from copying and duplicating:

Level	Status
Ad group	• Account status: Rejected, suspended, under review, no contract.
	• Account qualification status: Missing, rejected, disapproved.
	• Campaigns and ad groups are deleted
	• All ads from the ad group are disapproved.

**How to copy and create from an existing campaign** You can choose to copy your selected campaign to a new or another existing campaign. **Method 1** This method will copy to a **new campaign.** 1. Go to the **Ad group tab** on the Campaign page. 2. Select the ad group that will be copied. Hover over the ... icon and click **Copy.** 3. Review your Buying Type and Objective settings. 1. Note: These cannot be changed and are the same as your original ad Group. 4. Choose your campaign **Objective.** 5. Review your Campaign Name and change if needed. Click **Continue** onto ad Group settings. 6. Review your ad group settings and change if needed. Click **Next** to continue. 7. Review the **terms** and ad group settings. 8. Tick the box **Send an email notification if there's an issue with the ad group** if it is not already. 9. Input **email recipients** that will be updated about Campaign status changes. Then click **Submit.** 10. Confirm that your Inventory reservation is successful. 11. Click **View your campaigns** to return to the Campaign page. 1. Alternatively, click **Create new ad** to continue to ad level setup. **Method 2** This method will copy to an **existing campaign.** 1. Go to the **Ad group tab** on the Campaign page. 2. Select the ad group that will be copied. Hover over the ... icon and click **Copy.** 3. Review your Buying Type and Objective settings. 1. **Note:** These cannot be changed and are the same as your original ad Group. 4. Choose your campaign from the drop-down menu. 5. Click **Duplicate** to continue. 6. Select and review your ad group settings. Click **Next** to continue. 7. Review the **terms** and ad group settings. 8. Tick the box **Send an email notification if there's an issue with the ad group** if it is not already. 9. Input **email recipients** that will be updated about Campaign status changes. Then click **Submit.** 10. Confirm that your Inventory reservation is successful. 11. Click **View your campaigns** to return to the Campaign page. 1. Alternatively, click **Create new ad** to continue to ad level setup. ### **Display of balance** You can find more information regarding your account balance. #### **Frozen balance** You will receive a notification on the Bloc Ads Manager Dashboard if your budget becomes frozen. #### **Balance availability** When you select a Reservation method, you will receive a notification if your account balance cannot cover the estimated cost. It will provide a top up estimation required to cover the balance of your Venue & Event Check-In campaign. Read About Budget to learn more about your campaign and ad group budgets. ### **Campaign tab** On the Campaign tab, you will find the status and actions you can take on your ad group and ads. #### **Statuses** You will find the current status of your ad Group and ads. These statuses can help you track Venue & Event Check-In on the ad group and ads lists.

Level	Status I	Status II	Scenario
Ad group	Closed	No valid ads	The ad group covers the following conditions: •All creatives are deleted •No creative added
		Ads disapproved	All creative rejected
		Prepay deduction failed	Insufficient balance
		Order withdrawn	Order withdrawn by advertiser before campaign
		Invalid account status	Bloc Ads Manager account or Business Center account is invalid
	Not delivering	No valid ads	The ad group covers the following conditions, at least 5 mins right before delivery: •All creatives deleted •No creative added
		Reserved	The ad group covers the following conditions, at least 5 mins right before delivery: •At least one approved active creative in the ad group
		In review	Creative is under review
		Not approved	Creative was rejected during ad review
	Completed	Ad group terminated	Order withdrawn during flight
Ad	Closed	Ad group is closed	Ad group is closed
	Not delivering	Not at scheduled time	Not at the scheduled time
		In review	Creative is in review
	Completed	Ad group terminated	Order withdrawn during flight

#### **Operations for delivery status** You can take the following actions at the campaign, ad group, and ad level if each meet their respective conditions.

Level	Supported operations
Campaign	• Venue & Event Check-In campaigns cannot be paused, withdrawn, or terminated.
Ad group	• Before delivery: ◦ Can be withdrawn. ◦ Cannot be terminated. • In delivery: ◦ Cannot be paused. ◦ Withdrawn, can be terminated. • After delivery: ◦ Cannot be paused, withdrawn, or terminated.
Ad	• In delivery: ◦ There must be at least one ad in delivery. If there is only one ad delivering, then the ad cannot be paused. If there are a few ads delivering, then pausing all delivered ads will be unsuccessful. ◦ Withdrawn, can be terminated. • Closed or completed: ◦ Cannot be paused. • Other scenarios ◦ Ads can be paused.